Arts organisations have a big task: from storytelling and community engagement, to audience growth, funding, and ticket sales.

At Hotfoot, we understand those challenges inside out. For two decades, our award-winning team has worked alongside arts organisations to deliver creative, effective and sustainable brand and digital solutions.

We help you amplify what makes your organisation unique, with beautiful, brand identities, accessible websites, and integrated marketing and ticketing systems designed for the arts sector.

We are a trusted Spektrix partner for website box office integrations and work with a range of other ticketing systems including PatronBase, Ticketsolve, NuTickets and DigiTickets.

Arts organisations we’ve worked with include the Dukes Theatre and Cinema, Cincinnati Shakespeare Company, Lakeland Arts, Hudson Valley Shakespeare, Northern Design Festival, Lancaster Jazz Festival, Light-Up Lancaster, Rosehill Theatre, Creative Lancashire, Windermere Jetty Museum and many others. See examples of our recent work.

Get in touch. Let’s make an impact together.

What We Offer: Services Tailored for the Arts

Strategic Storytelling & Brand Identity

We begin by working with you to uncover what makes your organisation special: its mission, vision, voice and values. Then we craft a compelling brand identity and narrative that resonates with audiences, funders, patrons, donors, and communities. That foundation helps all future communications feel consistent and meaningful.

Web Design & Accessible Digital Experiences

We build websites that are not just visually engaging, but also intuitive, mobile-friendly and inclusive. Our designs follow modern UX and accessibility best practices, helping ensure your site is usable by everyone, regardless of device or ability.

And because many arts organisations rely on box-office or ticketing systems, we integrate with leading platforms. we’re a partner for Spektrix, and work with others like PatronBase, Ticketsolve, NuTickets and DigiTickets, making ticketing, membership and donations work smoothly behind the scenes.

Marketing, Audience & Community Engagement

We help you reach new and existing audiences via tailored marketing: from social media campaigns, email newsletters and event promotion to community engagement and stakeholder communications. We can also help with fundraising campaigns, donor communications, and membership outreach, crucial for many arts and culture organisations.

Events, Ticketing & Donation Workflows

Whether you run performances, exhibitions, festivals or membership-based venues, we optimise your booking, ticketing and donation flows to make them easy, reliable and user-friendly. This helps you increase ticket sales, reduce friction for users and support loyalty, memberships, and return visits.

Feedback, Analytics & Continuous Improvement

We believe a website or campaign doesn’t simply “go live” and stand still. We build in tools and workflows for gathering visitor feedback, engagement metrics, and donation/ticketing data, so you can learn what works, what doesn’t, and adapt. Over time that offers improved results and a better understanding of your audience.


 

Why Hotfoot - Our Distinct Advantage

  • We combine strategy, creative design, technical expertise and sector knowledge, so you get a unified service tailored for arts organisations
  • We know the arts world: we’ve worked with a broad range of clients, including theatres, visitor attractions, festivals, museums and community arts centres
  • We integrate with leading ticketing and box office systems to make event-booking, membership, and ticket sales frictionless
  • We deliver accessible, responsive, and user-centric websites, following modern best practices for UX, accessibility and performance
  • We offer end-to-end support: from strategy and branding through build and launch, to ongoing marketing, optimisation and support

 

Client Work & Success Stories

We’ve partnered with many wonderful organisations in the arts and culture sector, including but not limited to:

See more of our work and testimonials on our Recent Work page.


 

Let’s bring your vision to life

  • Reach new audiences
  • Grow ticket sales or memberships
  • Improve donations and funding support
  • Tell better stories and build stronger community connections

We’d love to help. Get in touch and let’s explore how Hotfoot can support your arts organisation.

Explore our award-winning work

"Hotfoot produced a brand design and website that exceeded our high expectations."
Dorothy Stubley, Dorothy's Teas
"I found my collaboration with the Hotfoot team to be exceptionally valuable."
Jeanna Vella, Cincinnati Shakespeare Company
"Hotfoot always go above and beyond with our team and partners around the world."
Simon Mabon, SEPAD
"Hotfoot ensures our website constantly evolves which helps drive sales and customer satisfaction."
Hannah Riding, Silver Tree Jewellery
"The engagement, interactions and quality of the work by Hotfoot has been second to none."
Peter Dutton, Age UK
"Hotfoot are creative and engaging strategists. They are easy to work with, responsive and great listeners."
Tom Samson, Onunda
"Hotfoot are a pleasure to work with. They respond quickly with innovative ideas and creative solutions."
Alastair Evans, Rolls-Royce
"Hotfoot works across our group to increase custom and loyalty. They are passionate and committed."
Phil Simpson, Lancaster Brewery
"The team at Hotfoot really understand our ethos. They have been fun, professional and responsive throughout."
Usha Mistry, Windermere Jetty
"We selected Hotfoot because of their passion, commitment and creativity. We are hugely impressed with their work."
Gita Bhutani, NHS
"Hotfoot listened to our brief and delivered exceptional results that were positively received by all partners."
Katia Harston, 5G Factory of the Future
"We are absolutely thrilled. Hotfoot have supported us every step of the way. "
Chris Wellings, Lambeth Early Action Partnership
"We are really happy with our brand and website and have had so many positive comments from our customers."
Claire Cornthwaite, Cornthwaite Group
"Hotfoot really understood our objectives and delivered on every level. "
Ben Keen, The Adventure Element
"From the very beginning Hotfoot have been absolutely fantastic to work with."
Louise Cruickshanks, DCC plc

Let's find your difference...

Get in touch and discover what makes you amazing

    Badges of honour

    • The Drum Recommended
    • Pride Awards
    • The Bibas Winner
    • Prolific North Creative Awards
    • Boost Business Lancashire
    • Prolific North Marketing Awards
    • Awwwards Nominee 2016
    • Digital Lancashire Founding Member
    • Northern Digital Awards Winner 2023
    • Red Rose Winner