Hospitality & Leisure

We specialise in helping hospitality and leisure businesses grow.

For over a decade we’ve helped our clients in the hospitality and leisure sector grow and become more successful.

From new openings and re-launches to brand building and promotions, we know how to drive footfall, increase bookings and optimise customer spend for pubs, restaurants, hotels, spas and other venues.

As an integrated creative agency we offer our clients a range of services including brand identity design, web design, social media management, menu and point of sale design, and public relations.

We also offer a gift voucher platform called Regalo created especially for hospitality businesses.


Our mission is to help optimise the revenue potential of every venue.

We know that every project is different, and so we develop a custom plan for every hospitality and leisure client. We can help…

  • Increase customer loyalty and repeat visits
  • Attract new customers and increase awareness
  • Develop a compelling value proposition
  • Turnaround under-performing venues
  • Increase average customer spend
  • Increase direct bookings
  • Improve conversion rates
  • Achieve an outstanding ROI

We are an enthusiastic and experienced team with a real can-do attitude, and a collaborative approach, which means our clients trust us to deliver their objectives as extension of their team.

If you are seeking to improve the performance of your hospitality and leisure business please do get in touch, we’d love to learn about your specific objectives – and help you achieve them.

We are members of the Lakes Hospitality Association and the Chartered Institute of Marketing.

Our Services For Hospitality

  • Web Design & Development
  • Brand Design
  • Advertising
  • Social Media Management
  • Email Marketing
  • Photography
  • Copywriting
  • Promotions
  • Menu Psychology
  • Award Entries
  • Public Relations
  • Strategy Development
  • Content Marketing
  • Launches
  • Video & Animation
  • POS Design & Print

Our Hospitality Projects

Here's a little taster of our recent work.

What Our Clients Say

"Hotfoot have helped drive new custom and increase loyalty. They are passionate and committed."
Phil Simpson, Lancaster Brewery
"We've had a huge volume of orders and so many positive comments about the website design. Thank you Hotfoot!"
Noel Radford, Radford's Pie Company
"We've seen increased sales. Discussions are easy, ideas are creative, deadlines are always met."
Gill Wilson, 12 Degrees North, Edge Hill University
"We’ve seen a significant increase in footfall and sales. Hotfoot are reliable and creative."
Tom Lister, Fayre Inns
"Being knowledgeable and relevant is so important in making an impact online and Hotfoot have got it spot on!"
Chris Duffy, Lancaster Brewery
"Hotfoot help us engage with our audience, improve awareness and analyse the results."
Steve Greenhalf, Fayre Inns

How We Work

Understand

At the beginning of the project we make sure we fully understand your objectives for your venue or group. We then undertake competitor analysis, study market trends, review your existing assets, and develop your unique customer value proposition.

Understand

Plan

We firmly believe that the best work comes as a result of good processes, and that's why we plan projects with defined opportunities for collaboration, review and feedback. It means there are no surprises, and you achieve the outcomes you want.

Plan

Design

We live and breath hospitality, and we know what works, whether it's immersive food photography on your website, the psychology of menu design, the design of your POS collateral, or the essence of your brand. We use design to increase your revenue.

Design

Build

Our team are at the top of their game. We work across a range of technologies, integrations and expertise, so we can craft exactly what you need for your customers, whether it's an intuitive menu or a streamlined booking process, on a phone, tablet or laptop.

Build

Measure

Our work isn't done until we've measured the results, and used that data to improve your performance. Whether it's increasing your followers, achieving media coverage, driving loyalty and footfall, or maximising your average order value, we've got you covered.

Measure

Meet the Team

With Hotfoot you’ll be working directly with senior hospitality specialists throughout your project.

Our Hospitality Services

With Hotfoot you’ll be working directly with the senior team throughout the project.

Brand

An effective brand identity and beautiful design can dramatically enhance the perceived value of your venues and customer offering. We'll ensure wherever people encounter your brand it's consistent, distinctive, versatile and enduring.

Digital

We understand how important your online presence is, from a responsive website and email marketing, to TripAdvisor, Facebook, Instagram and Twitter. We know how to use these assets to attract and retain customers, and increase revenue.

Marketing

We can help you develop and tell compelling stories about your brand, and bring your venues to life. Our proven methods, passion, and attention to detail ensures your prospective customers come - and come again - to enjoy your offering.

We’d Love To Work With You

Get in touch & let’s chat through your project



Awards & Accreditations

  • RAR Recommended 2008-2016
  • Downtown In Business
  • The Bibas 2016 - Creative Agency of the Year Finalist
  • Lancashire Business Awards Nominee 2016
  • Boost Business Lancashire
  • CIM - The Chartered Institute of Marketing
  • Awwwards Nominee 2016
  • Digital Lancashire Founding Member
  • Lakes Hospitality Association
  • Red Rose Awards 2017

Our Technology Partners

  • Laravel
  • Pyro
  • Wordpress
  • Adobe
  • Shopify
  • Magento
  • Stripe